Pet & Garden - Categories Pet & Garden Supplies


Lucerne Pellets

How to Order & Make Payment

Ordering Procedure :

  1. Add some products to your shopping cart.
    1. NOTE : You can view your shopping cart at any time by clicking the word " Items " at the top right hand corner
  2. Once you have selected your items you must click the checkout button. You will then be prompted to sign in or register.
  3. Once you have completed your order a success message should appear and you will be sent an email confirming your order. If you dont see this success message or email please check your spam folder or email us to check if your order was successful.
  4. If your order is urgent please mention this in the comments section when ordering so we can prioritize your order.
  5. Once your order is booked with our courier you will receive a email with a tracking number for your order. 
  6. We have 3 main payment options credit card ( visa, mastercard) , paypal, & bank transfer.
  7. When selecting the bank transfer payment option our bank details and payment instructions will appear on screen, but if you close that screen you will no longer have access to these details. If this does happen you can refer to this page for payment instructions. See below

How to pay for your Order via Bank Transfer / Direct Deposit

  1. Please deposit your payment into the account below .
  2. Don’t forget to include your Order Number as the reference when making the deposit.
  3. After making the deposit always email us payment confirmation making sure to include :
    1. # Order Number # Date Payment Made # Amount deposited.

NOTE : If you dont email us payment confirmation we wont know that you have paid.

IMPORTANT NOTE - Bank deposits can take 24 to 48 hours to be visable in our account. If your in a hurry for your order please email us a bank receipt of your payment. This will count as an instant payment confirmation, so we wont have to wait for your payment to be visable in our account.

* We reserve the right to wait until your payment is in our bank account before sending your order (even if a bank receipt is provided)

Name : epwebsales
Bank : ANZ
Account : 188194336
BSB : 012245